Customer/Colleague training supports to deliver better service either behaviorally, or through education of a process. As well as raising the customer experience, customer training benefits the organisations that run them too. You will experience better customer on-boarding, increased engagement with your product or services, and improved retention.
The few examples are from over an 100 e-learning courses created. We’ve captured a live simulation of the course and shortened the sequences to illustrate the types of themes and styles created. Most courses were part of a wider modules and part of an overall training series.
We work closely with the Subject Matter Experts to establish the learning objectives, and the detail content. A wire frame is then created along with any supporting material (video/animation/graphics/photos) to ensure maximum engagement.
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